Software Training & Education Insights

Expert perspectives on creating effective software training and education that drives adoption and results

Frustrated user looking at complex software interface, representing the gap between product design and customer understanding
March 29, 2025W. Piece

Why Your Customers Don't "Get" Your Product—and Why That's Your Problem, Not Theirs

You launch a great product with amazing features, only to see customers scratching their heads or walking away. If your customers aren't getting it, it's probably not their fault. Learn how investing in smart customer education can turn things around.

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Frustrated user struggling with product onboarding, representing common onboarding failures
March 28, 2025A. Dover

Why Your Product Onboarding is Failing (And How Learning Design Can Fix It)

Let's face it—most product onboarding processes aren't living up to their promises. Companies start with great intentions but often end up overwhelming users. Here's how learning design can transform your user experience.

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Person analyzing training data on computer screens, representing ROI measurement for software training
March 26, 2025W. Piece

5 Practical Ways to Measure ROI of Software Training

Training budgets are often first on the chopping block because measuring ROI can be challenging. Learn how to effectively measure and demonstrate the value of your software training investments.

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Software professional teaching a group, representing technical education as a competitive advantage
March 24, 2024A. Dover

Technical Education as Your Competitive Advantage in Software

In today's fiercely competitive software market, differentiation isn't just smart—it's essential. Discover how technical education can be your secret weapon for standing out in a crowded field.

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A person looking frustrated at a computer screen, representing common training challenges
March 24, 2024W. Piece

Why Most Technology Training Fails (And How to Fix It)

If you're like most organizations, you're pouring significant resources into technology training. Yet, almost 90% of newly learned skills vanish within a year. Let's explore why this happens and how to fix it.

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